Joe Stefani, an Amazon seller in Chicago, said his business, Desert Cactus, couldn't get inventory into the company's warehouses due to the outage. Third-party merchants, who make up more than half of all retail volume sold on Amazon, rely on a few weeks at the end of the year for an outsized percentage of their annual sales. The company is in the middle of peak season, when it's hit with a flurry of orders from holiday shoppers. The AWS snafu crippled Amazon's retail operations at a particularly inconvenient time. Amazon Flex drivers, contractors who make deliveries using their own vehicles, were promised pay after being sent home because shifts were unavailable, according to a notice from Amazon. Whole Foods, which Amazon acquired for $13.7 billion in 2017, canceled orders for some users in affected areas, offering refunds as a consolation. ![]() Workers were told to stand by in break rooms and loading areas, and an Amazon driver tweeted a video of a co-worker performing karaoke in a warehouse. The outage took down internal apps used to scan packages and load delivery routes, according to workers' posts in Facebook groups and a notice sent to drivers that was viewed by CNBC. The company hasn't said what caused the outage.įulfillment center and delivery operations were brought to a standstill in some pockets of the U.S., Amazon said. ![]() Amazon confirmed that service issues with AWS' main US-East-1 region, located in Northern Virginia, were causing problems for its warehouse and delivery network. ET and was mostly resolved by Tuesday night. ![]() Revenue at AWS jumped 39% in the third quarter from a year earlier to $16.1 billion, outpacing growth of 15% across all of Amazon. Personal Loans for 670 Credit Score or LowerĪWS controlled 33% of the global cloud infrastructure market in the second quarter, according to Synergy Research Group, followed by Microsoft at 20% and Google at 10%. Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
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